POLA / PRIVACY

Privacy Policy

Data on your device

Pola stores fasting sessions, check-ins, water and weight logs, and weekly insights in a local database. If you stay signed out, this data remains on your device.

Optional account and backup

If you sign in, Clerk processes your account identifier and email for authentication. Pola uses Convex to back up your fasting sessions, check-ins, water and weight logs, and generated insights so they can be restored on another device.

AI insights

Pola sends derived weekly statistics—not your email or advertising identifiers—to OpenRouter and a selected model provider. Requests are restricted to providers that support Zero Data Retention. Reflections are wellness information, not medical advice.

Apple Health

On iOS, Pola can write water and weight entries to Apple Health after you grant permission. Pola does not read your Health data. You can change Health access in iOS Settings at any time.

Feature usage

Pola counts a short, fixed list of anonymous actions—opening the app, starting and ending a fast, saving a check-in, generating or opening a weekly insight, viewing the Pola Pro screen, and completing a purchase—to learn which parts of Pola genuinely help. These are tied to a random device identifier, never to your name or email, and never include the text of an insight, your check-in scores, or your water amounts. You can turn this off in Settings → Privacy.

Crash reports

If Pola crashes, a report goes to Sentry with the error, your device model, and the app version so it can be fixed. Reports use the same random device identifier and are stripped of your fasting, check-in, and insight data.

Tracking and advertising

Pola does not sell personal data, show behavioral ads, or use cross-app tracking identifiers.

Retention and deletion

Device data remains until you delete it, delete your account, or uninstall Pola. Signed-in cloud data remains while your account is active. Use Account → Delete account and data to remove your health records, account-linked usage events, sign-in account, and device copy. We retain only the deleted account identifier and deletion time to prevent delayed uploads from recreating erased data.

Questions

Visit Pola Support for privacy or deletion help, and see the Terms of Use.